Job Opportunities
2026 Charlotte Bach Festival Jobs
To apply please send a cover letter and resume to by April 1.
Being a staff member during the Charlotte Bach Festival is an all-in proposition. Please note, there are limited opportunities for time off during the employment contract period. If you know you must be away from the festival for any reason during its duration, please advise us during your interview so we can plan accordingly.
Festival Patron Experience & Events Coordinator
Contract period:
Weeks of May 11 and 18 approx. 8-10 hours per week, remotely
In-person work begins at 1pm on May 23
Duties conclude the evening of June 7
Reporting to the Executive Director, the Festival Patron Experience & Events Coordinator oversees front of house and box office operations while supporting patron and donor-facing events throughout the Charlotte Bach Festival. This role is responsible for ensuring a welcoming, organized, and professional experience for audiences, donors, and Festival Passholders, working closely with Festival staff, volunteers, and venue partners.
This is a festival-specific leadership role focused on hospitality, coordination, and on-the-ground execution during Festival performances and events.
Key Responsibilities
Front of House & Box Office Oversight
- Oversee front of house and box office operations across Festival events, ensuring consistent standards of service, safety, and professionalism.
- Supervise and support box office associates, ushers, and front of house staff, providing clear direction and expectations.
- Ensure venue entry points are properly staffed, prepared, and opened on schedule.
- Lead or coordinate pre-event briefings covering programs, seating flow, house policies, and VIP considerations.
- Coordinate seating and house flow, working with production staff to determine house opening and closing times.
- Anticipate and resolve ticketing, scanning, and seating issues during high-traffic events.
- Reconcile ticket scans and attendance counts to ensure accurate reporting.
Patron & VIP Experience
- Serve as a primary point of contact for Festival Passholders before and during the Festival.
- Communicate schedules, concert details, access information, and event logistics to donors and patrons.
- Oversee on-site patron hospitality and experience, ensuring personalized, attentive service.
- Address patron concerns discreetly and professionally, escalating to Festival leadership as needed.
- Support donor receptions and special events in coordination with Festival leadership and partners.
Venue Preparation & Event Execution
- Ensure venues are prepared prior to events, including program books, signage, and patron materials.
- Monitor front of house operations during performances and oversee post-event wrap-up, including closure and cleanup coordination.
- Maintain familiarity with emergency and safety procedures and coordinate response with Festival leadership when required.
Collaboration & Festival Support
- Coordinate closely with Festival administration, production, marketing, artists, volunteers, and venue staff to support smooth execution.
- Liaise with vendors and event partners supporting patron or donor events.
- Participate in staff meetings and provide administrative or logistical support as requested.
- Perform additional duties as assigned in support of Festival operations.
Qualifications
- Prior experience supervising customer-facing teams or event operations required.
- Strong hospitality instincts with a calm, gracious, and professional demeanor.
- Excellent written and verbal communication skills with strong attention to detail.
- Ability to prioritize effectively and lead in a fast-paced, live-event environment.
- Familiarity with performing arts settings is preferred but not required.
- Flexibility, good judgment, and a sense of humor are highly valued.
Professional Standards:
The Festival Patron Experience & Events Coordinator is expected to maintain a polished and professional appearance during business hours and concerts, adhering to the Festival’s dress code. Casual attire such as ripped jeans, mini skirts, halter-tops, tank tops, shorts, and graphic t-shirts is discouraged. Additionally, punctuality is of the utmost importance, as timely coordination and execution are critical to the Festival's success.
Compensation and Schedule:
This is a full-time, in-person role requiring availability seven days a week during the 2026 Charlotte Bach Festival (May 23–June 7). Total compensation is $1,500.
Box Office Associate
Contract period:
In-person work begins at 1:00 pm on May 27
Duties conclude the evening of June 7
Reporting to the Festival Patron Experience & Events Coordinator, the Box Office Associate provides on-site box office and front of house support during Festival performances and events.
Key Responsibilities
- Assist with ticket scanning, will-call distribution, and on-site box office operations.
- Support patron check-in, manage lines, and direct guests as needed.
- Assist with seating coordination and house flow under the direction of the Coordinator.
- Track ticket scans and attendance counts as instructed.
- Restock program books and ensure patron materials are present and organized.
- Provide courteous, professional service and escalate concerns as appropriate.
- Support post-event wrap-up and box office closure tasks.
Qualifications
- Friendly, professional demeanor and strong customer service skills.
- Dependable, punctual, and comfortable in a live performance environment.
- Interest in arts administration, events, or hospitality preferred.
- Prior box office or customer service experience a plus.
Professional Standards:
The Box Office Associate is expected to maintain a polished and professional appearance during business hours and concerts, adhering to the Festival’s dress code. Casual attire such as ripped jeans, mini skirts, halter-tops, tank tops, shorts, and graphic t-shirts is discouraged. Additionally, punctuality is of the utmost importance, as timely coordination and execution are critical to the Festival's success.
Compensation and Schedule:
This is a part-time, in-person role requiring availability seven days a week, particularly in the evenings, during the 2026 Charlotte Bach Festival (May 27–June 7). Total compensation is $500.
Stage Crew Interns (3 positions available)
Contract period:
In-person work begins at 1:00 pm on May 23
Duties conclude the evening of June 7
Reporting to the Production Manager, the Stage Crew Interns will:
- Transport equipment to and from rehearsal and performance venues
- Set up and strike rehearsals and performances
- Interface with venue staff in a professional and courteous manner
- Be available to musicians before, during, and after rehearsals
- Remain on duty, as assigned, during rehearsals to resolve emergency and non-emergency issues
- Set and strike stage configurations for various ensembles taking into consideration set changes, interferences, lines of sight, and various elements of set design
- Assist with back-of-house operations before and during performances, including the use of stage doors, projectors/screens, and any microphones or other technical equipment. Where applicable, liaise with venue AV staff
- Assist with administrative duties related to festival artists and concert production as needed
- Other duties and responsibilities as assigned
Requirements
- Must reside within a reasonable driving distance of Charlotte and be available for daily, in-person work seven days a week for the duration of the two-week internship
- Possess exemplary personal and customer service skills, managing interaction with musicians and venue staff in a respectful and courteous manner at all times
- Be able to multitask and maintain professionalism during times of intense time pressure
- Must be able to repeatedly lift and carry objects up to 50 pounds for some distance, using proper handling techniques for musical instruments and special equipment
- Possess a valid driver’s license, reliable transportation, and a clean driving record
- Must be 18 or older
Professional Standards:
The Stage Crew Interns are expected to maintain a polished and professional appearance during business hours and concerts, adhering to the Festival’s dress code. Casual attire such as ripped jeans, mini skirts, halter-tops, tank tops, shorts, and graphic t-shirts is discouraged. Additionally, punctuality is of the utmost importance, as timely coordination and execution are critical to the Festival's success.
Compensation and Schedule:
This is a full-time, in-person role requiring availability seven days a week during the 2026 Charlotte Bach Festival (May 23–June 7). Typical daily hours will fall between 8:30am and 10:00pm, with staggered breaks built into the schedule. Total compensation is $800.